Keeping QuickBooks updated is vital to ensure you have the latest version with important security patches. Payroll updates are equally important to keep tax rates current with government standards. However, you may encounter QuickBooks error 15270 during this process, which is a common issue within the 15XXX error series with this error message.
“[Error 15270] The payroll update did not complete successfully. A file is missing.”
To fix this error, you must first identify the possible causes and then follow the necessary troubleshooting steps outlined in this guide.
Staying updated with QuickBooks and tax table updates is essential for accurate calculations and the latest features. For immediate assistance with error 15270, contact our experts at 1-855-856-0042 and consult a QuickBooks professional.
Reasons For QuickBooks Error Code 15270
The error of the 15XXX series, such as QuickBooks Error Code 15276, 15270 can occur due to the following reasons:
- Invalid Payroll subscription.
- Insufficient permission to download payroll updates.
- Using outdated Windows version.
Solutions To Resolve QuickBooks Error Code 15270
QuickBooks payroll update error 15270 can be fixed by updating Windows, downloading the update as an admin, and verifying the payroll subscription.
Solution 1: Update Windows
Updating Windows will help QuickBooks to run smoothly without getting any errors.
- Press the Windows logo key.
- Open the Windows Start menu.
- Type “Settings” in the search field.
- Choose Settings from the search results.
- Click on Windows Update.
- Now, click the Check for updates.
- Download and Install the updates.
- Once done, restart your computer.
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Solution 2: Verify Your Payroll Service Subscription
Here’s the step to check and confirm the invalid or expired payroll subscription issue.
- Close all your company files.
- Restart your computer.
- Launch QuickBooks.
- Navigate to Employees.
- Select My Payroll Service.
- Then, choose Manage Service Key.
- Verify that your Service Name and Status are correct and listed as Active.
- Click Edit. Review the service key number.
- Enter the correct key.
- Click Next. Uncheck the Open Payroll Setup box.
- Then, click Finish.
Solution 3: Download the Updates as an Administrator
Lacking the appropriate administrator rights to update QuickBooks or payroll services can lead to error code 15270.
To run these updates with the necessary admin rights, follow these steps:
- Exit your company file. Close QuickBooks Desktop.
- Locate the QB Desktop icon on your Windows desktop. Right-click it.
- Select Run as Administrator.
- “Do you want to allow this program to make changes to your computer?”
- Click Yes to the above pop-up message.
- After that, download the QuickBooks Desktop updates.
- Also, try to update the payroll tax table to the latest release.
Conclusion
After following the proven solutions in this guide, you should be able to resolve QuickBooks error 15270. You can reach out to the QuickBooks technical team at 1-855-856-0042 for further assistance.
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